Redesigned the agent-facing interface for an AI-powered call center, reducing handle time and improving agent confidence.

Led end-to-end redesign of the search experience for 3M+ users, integrating AI-powered autosuggest across Web, iOS, and Android.

Designed a zero-to-first-value onboarding for a social dining app, cutting drop-off by 40% in the first two weeks.

Built the first cross-platform design system for Japan's largest streaming service, unifying Web, iOS, and Android.

Designed and shipped an AI prompt management tool for power users, from zero to launch in 6 weeks.